Postmortem -
Read details
Jun 13, 09:10 EDT
Resolved -
Rebuy is fully operational again.
Jun 12, 17:50 EDT
Update -
Rebuy services are restored across storefronts.
We are continuing to monitor all services.
Jun 12, 17:27 EDT
Update -
We are seeing Rebuy services continuing to be restored and Rebuy Admin is accessible.
Continuing to monitor all services for any further interruptions from Google Cloud.
Jun 12, 17:16 EDT
Update -
Services are looking much better currently. We're seeing Rebuy services restored across many store fronts and Rebuy Admin is able to be accessed again.
Continuing to monitor all services for any further interruptions from Google Cloud.
Jun 12, 16:46 EDT
Update -
We're seeing improvements in Google Cloud Services and as a result, Rebuy services are beginning to come back online also. We're still actively monitoring as neither Google Cloud Services nor Rebuy by extension are back to 100% yet, but moving in a positive direction.
Jun 12, 16:28 EDT
Update -
Google Cloud Service is still working to restore full service to users. We're continuing to monitor our systems and preparing health checks to run once that service is restored.
https://status.cloud.google.com/
Jun 12, 15:51 EDT
Monitoring -
We're seeing that some Google Cloud Services are beginning to respond again but they are intermittent, not at full capacity. Our teams are actively tracking the changes so that Rebuy services can be restored as quickly as possible.
Jun 12, 15:01 EDT
Investigating -
Rebuy services are currently degraded due to an incident with Google Cloud Services that we are reliant on to function properly. Our teams are monitoring the situation closely and will begin testing and validating Rebuy services as soon as the Google Cloud Services interruption is resolved.
Jun 12, 14:28 EDT