All Systems Operational

About This Site

This is Rebuy's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Rebuy don't hesitate to get in touch with us through chat or support@rebuyengine.com, and we'll get back to you as soon as we can.

Some issues affecting a small percentage of stores may not be reflected here.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
A/B Testing Operational
90 days ago
99.94 % uptime
Today
Admin Portal ? Operational
90 days ago
99.94 % uptime
Today
Checkout / Post Purchase Operational
90 days ago
99.94 % uptime
Today
Discounting Functions Operational
90 days ago
99.99 % uptime
Today
Merchandising Widgets Operational
90 days ago
99.94 % uptime
Today
Smart Cart Operational
90 days ago
99.94 % uptime
Today
Smart Search Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 21, 2025

No incidents reported today.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Degraded Admin Experience (Saving Changes Errors)
Resolved - The issue has been resolved at this time. Apologies for the inconvenience!
Jun 18, 14:35 EDT
Monitoring - We've identified the issue and implemented a fix to reduce its impact.
Jun 18, 14:32 EDT
Investigating - We’re currently looking into an issue where changes made in the admin are showing an error, even though they’ve been successfully saved. In the meantime, simply refresh the page, and you should see the changes you made. We're actively working on fixing the inaccurate error message. Thanks for your patience!
Jun 18, 14:13 EDT
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Service Interruption
Postmortem - Read details
Jun 13, 09:10 EDT
Resolved - Rebuy is fully operational again.
Jun 12, 17:50 EDT
Update - Rebuy services are restored across storefronts.

We are continuing to monitor all services.
Jun 12, 17:27 EDT
Update - We are seeing Rebuy services continuing to be restored and Rebuy Admin is accessible.

Continuing to monitor all services for any further interruptions from Google Cloud.
Jun 12, 17:16 EDT
Update - Services are looking much better currently. We're seeing Rebuy services restored across many store fronts and Rebuy Admin is able to be accessed again.

Continuing to monitor all services for any further interruptions from Google Cloud.
Jun 12, 16:46 EDT
Update - We're seeing improvements in Google Cloud Services and as a result, Rebuy services are beginning to come back online also. We're still actively monitoring as neither Google Cloud Services nor Rebuy by extension are back to 100% yet, but moving in a positive direction.
Jun 12, 16:28 EDT
Update - Google Cloud Service is still working to restore full service to users. We're continuing to monitor our systems and preparing health checks to run once that service is restored.

https://status.cloud.google.com/
Jun 12, 15:51 EDT
Monitoring - We're seeing that some Google Cloud Services are beginning to respond again but they are intermittent, not at full capacity. Our teams are actively tracking the changes so that Rebuy services can be restored as quickly as possible.
Jun 12, 15:01 EDT
Investigating - Rebuy services are currently degraded due to an incident with Google Cloud Services that we are reliant on to function properly. Our teams are monitoring the situation closely and will begin testing and validating Rebuy services as soon as the Google Cloud Services interruption is resolved.
Jun 12, 14:28 EDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

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